PRINT.WORKS - Delivery and Returns

Sub Menu

PRINT.WORKS Delivery Information: 

Our PRINT.WORKs Range is entirely made to order. Please note that our standard delivery timeframe is 8-10 working days from the date of your order.

 If you've ordered multiple items from the &SONS website then please be aware that they will arrive separately due to timeframes and fulfilment.  

Please take a moment to review our Returns Policy for our PRINT.WORKS Range. This policy outlines the terms and conditions for returns.

1. Eligibility for Returns or Replacement:

We accept returns only in cases where the item is damaged or faulty. If you are not satisfied with your purchase for any reason other than damage or a defect, we cannot accommodate returns.

2. Return Window:

You may initiate a return or replacement for damaged or faulty items within 14 days from the date of purchase.

3. Return Process:

If you receive an item that is damaged or faulty, please follow these steps:

  • Contact our customer service team on either live chat or on within 14 days of receiving the product.
  • Provide your order number, a description of the item, and details about the damage or defect.
  • Attach clear photograph that clearly show the damage or defect. This will help us assess the issue accurately.

4. Returns Portal Usage:

For damaged or faulty items, please do not use our standard returns portal. Follow the process outlined above to contact our customer service team directly.

5. Contact Us:

For any questions, concerns, or assistance regarding damaged or faulty items from our Print.Works Range, please contact our customer service team on either live chat or

Please note that this policy applies exclusively to the PRINT.WORKS Range. We reserve the right to update or modify this Returns Policy at any time without prior notice. 

Company Information

&SONS Trading Company Limited | Registered No. 09988464