App Terms and Conditions

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UK Exclusive App Use

Our app is designed exclusively for use within the United Kingdom. If you place an order through our app from outside the UK, it may not sync correctly with our system. This could lead to potential issues, including the need to cancel the order and issue a refund.

To Avoid Any Issues:

  • Please use our website if you are placing an order from outside the UK. This will ensure a seamless and hassle-free experience.
  • Our website is fully equipped to handle international orders, providing you with the best service possible.
What Happens If You Use the App Outside the UK:
  • Orders placed from outside the UK may not process correctly.
  • Such orders will need to be cancelled, and a full refund will be issued.
  • Our customer service team will notify you via email if this occurs, ensuring you are kept informed throughout the process.
We apologise for any inconvenience this may cause and appreciate your understanding. Our goal is to provide you with the best possible experience, and using our website for international orders is the best way to achieve this.

App Requirements of use 

The App is available for Smartphone and Tablet with the operating systems Android OS and Apple IOS, available through the Apple App Store and the Google store Google Play. Use of the App, therefore, is subject to the additional terms and conditions and privacy policies of Apple and Google. It is your responsibility to read and comply with these additional terms and conditions and policies.

To use the App, it is necessary to have an Internet connection. The availability and quality of the service may vary depending on several factors, such as the type of device being used, the geographic location, the available bandwidth, and/or the speed of the Internet connection. You should ensure that the systems and infrastructures are adequate for the correct use of the App, as well as its configuration.